Browse our products, select the items you would like to purchase and add them to your cart. Proceed to checkout, enter your delivery details, select a payment method and confirm your order. You will receive an order-confirmation email or message once your order has been successfully placed.

We accept UPI, debit cards, credit cards, net banking, digital wallets and other secure payment methods displayed during checkout.

Once your order is dispatched, tracking details will be sent to you through email, SMS or WhatsApp.

Orders are generally delivered within 3–7 business days after dispatch. Delivery time may vary depending on your location, public holidays or courier delays.

You can request a change or cancellation before your order is processed or shipped. Please contact our support team as soon as possible with your order number.

Due to hygiene reasons, opened or used products cannot be returned. A replacement or refund may be provided if you receive a damaged, defective, expired or incorrect product. Please contact us within 48 hours of delivery with photographs and an unboxing video.

Our products are thoughtfully formulated, but every person’s skin is different. We recommend performing a patch test before using any new product, especially if you have sensitive or reactive skin.

EPILUX does not support animal cruelty. Please refer to the individual product packaging for confirmed certification details.

EPILUX products are manufactured in India through authorised manufacturing facilities operating under applicable quality and regulatory requirements.

Store products in a cool, dry place away from direct sunlight, heat and moisture. Keep the container properly closed and avoid using a product after its expiry date.