Shipping and Delivery
Carefully Packed. Delivered with Care.
We’re committed to getting your Epilux Skincare products to you safely and quickly.
Processing Time
Orders are processed within 1-2 business days (Monday – Friday, excluding holidays). You’ll receive a confirmation email once your order has shipped.
Shipping Rates
Enjoy free standard shipping on all orders over ₹1000 within India. For orders under ₹1000, amount will be applicable at checkout.
Estimated Delivery Times
Standard Shipping: 3-5 business days.
Expected Shipping: 1-2 business days.
Delivery times may vary based on your location and carrier.
Shipping Destinations
We currently ship within India and Indian territories. we do not ship on COD for any order outside India.
Order Tracking
Once your order ships, you’ll receive a tracking number via email or Phone number so you can follow your package every step of the way.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact our support team. We’ll be happy to assist you.
Important Information
- We are not responsible for delays caused by the carrier or incorrect addresses provided at checkout.
- Please ensure your shipping address is correct before placing your order.
- During peak seasons or promotions, please allow additional time for processing and delivery.
Returns & Damaged Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos. We’ll make it right.
Our Promise
We treat every order with the same care we put into our skincare – because you deserve the best experience, from our door to yours.
